Terms & Conditions

• Payment and acceptance of this quote contains your irrevocable authority to Coulon Design to carry out works and deliver services as specified in the quotation adhering to our terms and conditions below.

• 50% payment to be made to confirm order and begin work. 25% for the duration. 25% upon completion unless agreed otherwise and confirmed in writing.

• Quotations are valid for a period of three months.

• Trade discounts are not passed on unless agreed in writing.

• Clients must pay invoices in full for all products and services arranged on behalf of them. Payments must be made within 2 weeks of the issued invoice, failure to do so may result in additional charges.

• VAT and other taxes that may be imposed which are not included in this quotation and are extra (unless otherwise indicated).

• Clients can only make up to 3 design changes within reason free of charge. Additional changes can be made but must be paid and accounted for.

• If work has been completed but the job has not been completed and the customer decides not to go ahead with Coulon Design. All work that has been completed to date must be paid for and time that is lost should be accounted for.

• We charge interest on accounts outstanding after 60 days under the Late Payment of Commercial Debts Act.

• We make an administration charge of £20.00 for each correspondence in relation to overdue payments.

• Coulon Design shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, failure to follow instruction, misuse or alteration or repair of the goods.

• Any claim by the Customer which is based on any defect in the quality or condition of the goods or their failure to correspond with their description must be notified to Coulon Design immediately. If no notification is given the customer shall be bound to pay the price as if the service and goods have been delivered in accordance with T&Cs.

• Coulon Design is not liable for work completed by contractors, external trades people, suppliers or others.

• Coulon Design offers design advice, clients have no obligation to take this advice. Coulon Design is not responsible for clients changing their mind on the design, products or materials involved.

• Any work completed by Coulon Design is owned by Coulon Design. This includes all design and ideas (drawings, plans, mood boards, images). No work created by Coulon Design can be copied or passed onto other trades people or designers.

• Any materials and goods delivered or placed on or adjacent to the location of the works shall not pass to the customer until the company (Coulon Design) has received cash or cleared funds payment in full of the price and any other payments due from the customer to the company.

• Coulon Design has the right to use images taken of projects and during the design process, unless discussed otherwise in writing.

• Imagery taken by or arranged by Coulon Design is owned by Coulon Design but can be used with permission.

• Jobs outside of London, additional travel charges will be discussed and may be charged.

• Any description of materials is given by way of guidance and identification only and does not imply suitability for any specific purpose.

• Samples given are indicative of material type; if they represent a natural product they cannot be taken as a guarantee of uniformity of colour, grain size, veining or any other characteristics.

• All materials are supplied subject to their natural markings, veinings, colour variations, cracks and vents.

• It is the responsibility of the customer to ensure secure, sound and level support, is provided for installations. Coulon Design reserves the right to render additional charges if this is not the case.

• If these terms and conditions are in variance with or inconsistent with any term or condition contained in the purchasers order, then these terms and conditions shall prevail and be effective.

• Acceptance of the quote, means you as the client are accepting these terms and conditions laid out by Coulon Design. It is the clients responsibility to read and adhere to the above.